Safety is of utmost importance at the Adventure Park. Harnesses and helmets are important for physical safety on the course. The health and wellness of our participants and staff is just as important on and off course. All of these mitigation efforts are to reduce the risk of transmitting and contracting COVID-19. Participants unwilling to follow these protocols will not be allowed to participate and asked to leave the park. These protocols are reviewed and updated regularly.
Participant Exposure Mitigations
All participants will be provided with our policies and procedures and be informed that failure to abide by these rules, will result in them being asked to leave.
This guidance includes having participants self-monitor for signs of COVID-19 and not participate if they are not feeling well.
Only participants will be allowed in the course area of the park. Non-participants will be asked to stay behind marked barriers.
Sales and Check-in Process
Strict enforcement of participant qualification guidelines will be done to minimize the risk for potential rescue situations.
Waivers are required and will be available online for completion on a personal device. Participants will be encouraged to complete the waivers before arrival to the park. There will be a sign with a QR code linked to our waiver for participants to be able to complete if they do not have one on file.
Participants will be physically distanced from each other.
Only participants will be allowed in the gear up area.
Participants will only be allowed to be geared up once. Restroom use will be encouraged before being geared up and if a participant needs to be degeared their adventure will end there.
Gear sanitation will be conducted after use.
Participants will be spaced out during the delivery of ground school by a guide.
Participants will not be allowed to view from the tower. If they are going to participate, they must keep a steady flow. If they have ended their challenge, they will be asked to return to ground level.
Only one guide who is trained to perform on technical rescues will be on the course for rescues, others can help with ground support. Rescues will be routinely practiced providing efficiency during a rescue and minimizing the amount of time needed to perform the rescue and minimizing contact with the participant. All rescue gear will be staged before contact is made with the participant.
The climbing wall will be set up with one TruBlue auto belay per side, allowing only one participant per side.
A barrier will be set up around the wall to keep participants a safe distance from the wall as well as from each other. Guides will instruct participants on how to attach and detach from the TruBlue auto belays.
Leader ropes will be used to secure auto belays at the end of the day. These ropes will minimize the need for a guide to lead edge climb to set up the wall, minimizing contact with the wall. TruBlue inspections will still occur at regular intervals.
Extensive training and continued evaluation of zip line operations will take place to maintain efficiency of operations and minimizing contact with participants.
Extensive training and continued evaluation will be conducted to maintain efficient operations to minimize extended contact with participants while at Zip Landing.
Distancing will be maintained on the kids kourse with only one participant on an element at a time.
Tour times for kids kourse participants will be scheduled to regulate how many participants are on kourse at any given time.
Participants will be required to wear a helmet that is sanitized after use.
Participant gear will be staged only by the guides leading that tour.
Participants will be harnessed and prepare for tour only by the guides leading the specific tour.
Participants will be degeared by the guides who lead the tour.
All gear will be decontaminated by the guides who led the tour in accordance with protocols set forth by the park management.