Zoo Memberships

COVID-19 UPDATE: NEW Zoo Members and their guests do not need to reserve an arrival time before coming to the Zoo to visit, you can visit as usual.  We ask that you please have your membership card up on your phone and your ID ready before you enter the zoo line.  If we happen to be at capacity when you visit, we may have you wait just a bit until other guests leave the zoo before you enter.

All memberships that were active or renewed during the closure have been automatically been extended to cover the period during which we were closed due to COVID-19 to guarantee your full 12 months of visit time.  Please download the eMembership Card app for the most up to date information.  Members who have the app, may need to click on ‘Find  My Membership Cards” in the app to see the updated expiration date.  If your membership originally expired on:

 

 

 

Purchase Membership Now

NEW Zoo Membership Benefits

  • FREE Regular Admission to the Zoo for 12 months
  • Discounted and/or free admission to over 160 other Zoos & Aquariums
  • 20% discount at the NEW Zoo Paws & Claws Gift Shop
  • Mobile Membership card through eMemberships smartphone app (we no longer provide paper cards but they are available upon request**)
  • Discounts on programs including birthday parties, summer Zoo Camps and more
  • One free event ticket to Zoo Boo*
  • One free event ticket to EggStravanganZoo*
  • Discounted rate at the Adventure Park for the Complete Adventure
  • Subscription to our email list to stay up-to-date with news and events

* Zoo Membership is not valid for entry to special events requiring an event ticket in (including Feast with a Beast, Brew at the Zoo, EggStravaganZoo, Zoo Boo, etc.) If an event is ‘free’ with regular zoo admission, your zoo membership will be valid for entry.  One free event ticket to Zoo Boo and EggStravaganZoo per membership are available the day of the event at the membership booth outside the visitors center.   **Gift memberships will be sent a membership packet and membership card to the selected recipient (gift giver or gift recipient).

NEW Zoo Membership Levels

  • One Plus One Zoo Membership $60
    • Admits one named member
    • PLUS up to one guest (adult or child) at each visit
  • Family Plus Zoo Membership $75
    • Admits two named adult members from the same household
    • PLUS up to 8 dependent children or grandchildren**
    • PLUS up to two guests (adult or child) at each visit
      • **Guests and/or children MUST be accompanied by one of the named members, children must live in the same household as the named members, grandchildren do not need to live in the same household as the grandparents
  • Family Plus Advocate $150
    • Admits two named adult members from the same household
    • PLUS up to 8 dependent children or grandchildren**
    • PLUS up to two guests (adult or child) at each visit
    • PLUS a Free Zoo Tour program for up to 6 people, to be scheduled with NEW Zoo Educator(s)
      • **Guests and/or children MUST be accompanied by one of the named members, children must live in the same household as the named members, grandchildren do not need to live in the same household as the grandparents
  • Link a Caregiver $20
    • One Named Caregiver (like a babysitter, grandparent or older siblings!) can be linked to a membership.  Linked Caregiver can visit the NEW Zoo when bringing the children of the primary member at no charge
      • Please Note:  If visiting without the children, admission fees will be required.  Additionally, a linked caregiver does not receive the benefit of bringing free guests.  Anyone attending the zoo with the Caregiver besides the children associated with the membership will be required to pay admission fees

NEW Zoo Membership Rules

  • Zoo Membership card holders must be present and provide a picture ID matching membership card at the time of entry or admission fees will be required
  • Zoo Memberships are only issued to adults in the household, ages 18 and up
  • Guest(s) must be accompanied by named member(s) to receive free admission
  • Children must be accompanied by named member(s) or named Caregiver (additional fee required) to receive free admission.  If not with named member(s) or caregiver, admission fees will be required for everyone.
    • Members are not able to send their card with someone else to give their children free admission (this includes grandparents, the named member must be present).
  • Children and grandchildren are defined as ages 0-17.  Age 18 and up are considered adults and are not covered as children on memberships even if they are still in high school or live at home
  • Children must live, or reside primarily, at the Primary Member’s household, grandchildren are not required to reside in the same household
  • Any visitors or adult children not covered by your membership will be required to pay admission
  • Zoo Membership is not valid for entry to special events requiring an event ticket (including Zoo Boo, EggstravaganZoo and more)
  • Zoo Membership is non-transferable, non-refundable, and revocable
  • Replacement Card fee: $5
Purchase Membership Now

Please note: you may visit the Zoo ANY TIME after making your online Membership purchase.  Our online membership system updates your status immediately and you can download your membership cards almost instantaneously through the eMembership Card App.  Click here for mobile membership card instructions or see image below.  Membership cards are no longer printed, unless requested or given as a gift.  If a printed Zoo Membership Card is required, please reply to your membership order confirmation with a request for printed card.

A NEW Zoo Membership is a great value and a very smart investment!

You get a full year’s worth of admission, plus a host of other benefits like discounts and passes to special events.  Best of all, zoo membership provides you with endless opportunities to see and learn more about the animals who call the NEW Zoo their home.  If you are renewing your membership, use this link as well, our system will match up your current information with your previous membership.

Memberships make great gifts!  It’s easy, just follow the steps below ~ All gift memberships receive a membership packet

    • Click ‘This membership is a gift’ box when ordering
    • Select who to send a renewal letter to ~ ‘Gift Recipient’ or ‘Myself’
    • Select where to deliver the gift to ~ ‘Gift Recipient’ or ‘Myself’
      • Orders marked as Gifts always receive a membership packet in the mail, mailed to whomever was selected for the ‘Deliver membership to’ box
    • Fill in who the gift is from and any message you want included in the membership letter
    • Enter your gift recipient’s information in the Primary Member boxes
    • Once you add it to the cart, the site will then ask for your information for completing the order
    • You will receive two emails; a confirmation of the order and a notification when the membership is mailed
    • If you are renewing a gift membership, the system will add 12 months to the current expiration date, no need to wait to purchase

Zoo Memberships can also be purchased at:

  • At the NEW Zoo, in person, at the Visitor Center main entrance building. Just let a staff person know you would like to become a member!
  • Or you can purchase by using our mail-in Membership form.  Simply complete the form and follow the instructions to submit.
  • Giving a NEW Zoo Membership as a gift, please use the Gift Giver Form in your mail-in order.

Questions about Memberships:

  • Email us here
  • Call the Visitors Center at 920-434-7841 for immediate response or Memberships directly at 920-662-2402

 

Get in touch