Behind the Scenes Programs

COVID-19 Updates:

  • For Education Department experiences, face coverings are required when inside Zoo buildings for everyone aged 3 and above (except when eating/drinking). The Zoo can provide both child- and adult-sized disposable masks for anyone who is unable to bring their own. For the safety of guests, zoo staff, and our animals, those who are unable to wear a face covering will be unable participate. We do offer Virtual Programs for those who are unable to wear face coverings.


The NEW Zoo’s Education Department has a wide variety of programs available for nearly any audience or group.  We cater to the young and to the young-at-heart!  If you are interested in adding a little “something extra” to your zoo visit, consider booking an educational program with us.  All of the programs listed below are appropriate for small groups, including families.  As we work through the new safety changes, we may offer programs we have had in the past or new programs, so check back often.

Small Group Programs

  • “Wild Encounters” are private group programs get you up-close and personal with select zoo critters. Geared towards small groups of up to 8* people, Wild Encounters provide a wonderful way to make your visit a once-in-a-lifetime experience!  *Additional guests may be added, depending on program.

Behind-the-Scenes Tours

  • Join Zoo experts behind-the-scenes at the NEW Zoo for an Insider’s Encounter. You’ll learn all about the wild ways zoo staff care for animals while hearing stories and enjoying experiences you can’t get anywhere else. Every Insider’s Encounter includes behind-the-scenes tours and meeting live animals!

Zookeeper for a Day

  • This popular program provides hands-on experience making animal diets, cleaning exhibits, and more!  Perfect for children (ages 8 and up) who love animals and want to know what it’s like to work with them.  This program can be purchased as a gift – and it makes a great one!  Visit the Wild Encounters page for details.


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