Ticket purchases are nonrefundable and quantities are limited. Please make sure you select the correct date before you make your purchase. If the date/time slot you are looking for does not appear when you view the ticket sales page, that means we are currently sold out for that date/time slot.
Prior to purchasing your tickets (and prior to your visit), we recommend you review the information on this page here: newzoo.org/COVID19
Purchase Zoo Tickets
NEW Zoo is open from 9:00 a.m. to 6:00 p.m. Guests must pre-purchase tickets for a three-hour arrival time window. You can arrive anytime during your pre-purchased time. The time slots available are:
- 9:00 a.m. to 12:00 p.m.
- 12:00 p.m. to 3:00 p.m.
- 3:00 p.m to 5:30 p.m. (final entry at 5:30 p.m. as the Zoo will close at 6:00 p.m.)
A ticket must be purchased for every guest aged 3 and above. Kids under the age of 3 are free to visit the Zoo and will not need a pre-purchased ticket; we will simply count them upon your arrival. Please note, Zoo Pass Members (including the two free guests included on the Family Plus Memberships) do NOT need to pre-purchase tickets for a timed arrival.
Prior to purchasing your tickets (and prior to your visit), we recommend you review the information on this page here: newzoo.org/COVID19
Ticket purchases are nonrefundable and quantities are limited. If the date/time slot you are looking for does not appear when you view the ticket sales page, that means we are currently sold out for that date/time slot.
Consider doing more!
- Private Programs – Schedule with us in advance