School Group Field Trips

There’s always something new at your NEW Zoo!

Planning your field trip

  • RESERVATIONS:  We recommend groups to schedule in advance for field trips.  This will help us plan staff accordingly.  Please email or call us at 920-434-7841 (and ask for a supervisor) with the following information:
    • Name of group
    • Date and time of visit
    • Approximate number of adults and number of children
    • Email contact in case we have questions
    • If you plan to eat lunch in the Mayan restaurant or picnic in the park
  • EDUCATION PROGRAMS:  Education programs are available and require advanced scheduling and additional payments, see Zoo Classes and Zoo Tours below for more details.
  • WHEN YOU ARRIVE:  Please have A REPRESENTATIVE from your organization enter the Visitor Center to check-in and pay for your group upon arrival or create an invoice to pay at a later date.   Students/chaperones should wait outside the building or on the bus until your representative has checked your group in.  During the busy field trip season, a Zoo representative may meet you outside before check-in to help coordinate your entry.
    •  Your group’s Representative should enter the Visitor Center with the following information:
      • Number of children in group
      • Number of adults in group
      • Number of seniors in group
      • Will your group be leaving and re-entering the zoo for lunches or snacks
      • What time(s) is/are your program(s) scheduled to begin if you have one scheduled
      • Any special instructions regarding classes you may have
      • If chaperones need to pay separately or if they are included in your payments
        • Please note: All guests visiting the zoo are required to pay admission.  This includes teachers, chaperones, and bus drivers.
  • CHAPERONE INFORMATION:  If chaperones have to pay separately, we recommend pre-purchasing tickets at and printing out the barcodes or purchase them before your group’s representative has checked-in.  May is the busiest season for field trips, the line can be long and chaperones may be in line for a while to purchase tickets which may delay your visit, so please plan ahead.
    • Education programs require separate payment that is not available to pay online.  Chaperones attending an education program will need to pay on the day of their visit.  Pre-coordinating this as a group can speed up your processing through the Visitors Center.
  • ENTRANCE LOCATION:  School groups may be asked to enter through a side gate after the representative has checked in.  A representative from the zoo may go over zoo rules as well.  On the busiest days, a representative from the zoo will meet busses out front to coordinate entry.  The Zoo representative will have maps and the re-entry stamp available.  When ready to leave, school groups will then exit through the Visitors Center/gift shop.
  • LUNCH and CARRY-INS:  Lunch/Carry-in meals and snacks are NOT permitted inside of Zoo gates, the Mayan Restaurant offers lunch and snacks.  School Groups who choose to bring bag lunches or snacks will need to leave them on the bus and eat them outside of the zoo.  At this time, we do not have space to hold your coolers.
    • Picnic tables are provided near the parking lot at the Adventure Park or across the street from the zoo at the park.
    • All trash is carry-out; Brown County does NOT provide garbage cans in the parks.  There are restrooms located near the picnic tables.
    • We can accommodate groups for lunch for an additional fee by pre-scheduling a menu.  Please contact us at or call 920-434-7841 and ask for the Guest Services Coordinator to begin this process.
  • RE-ENTRY:  Groups that wish to leave the zoo for lunch and re-enter after can have their hands stamped for re-entry.  This can be coordinated by your representative when you first enter the zoo.

Admission Rates

Due to a Brown County Resolution, the NEW Zoo is unable to offer reduced fees or lowered rates for group visits.  We are committed to keeping prices low for everyone who visits our facility.

Payment for school group visits can be made one of two ways:

  • Pay on arrival via check made out to NEW Zoo, cash, or credit cards.
  • An invoice can be created for you upon your arrival; you can take that back to your school and then mail in the payment.  We are not able to take payment for Zoo admission in advance and are unable to hold checks, so please plan accordingly.
  • The NEW Zoo admission is separate from the Adventure Park admission.  Combined invoices can be coordinated or payments can be made separately to each location, please contact us at to determine the best route for your group.


  • Bus parking is available ONLY in the upper lot located at the top of the hill next to the Adventure Park.  There is a short walking path between the Upper Lot and the Visitors Center.
    • Busses may use the main parking lot across the street from the zoo for the drop-off or pick-up of group passengers or they can drop-off/pick up immediately in front the zoo and then park in the upper lot.
  • Cars may park in the main lot across from zoo entrance.
  • Parking is free for all cars and buses.
  • Getting here is easy — visit our Location page for directions.

Hours of Operation

Helpful Hints to Remember

  • May is our busiest month of school groups.
  • Thursdays and Fridays, between 9 & 10am, are generally the busiest days of the week.  Plan to come on a Monday, Tuesday or Wednesday or the afternoons to avoid crowds – it will make a difference!
  • Arrive early to avoid congestion.  If you reserve a Zoo Class or Zoo Tour, you should plan to arrive at least 15 minutes early for check-in and payment for class.  Late arrival will affect the length of your program.
  • All education classes and tours are by reservation only and coordinated through our Education Department.  Space is limited, so make your reservations early!
  • We encourage you to have the cell phone numbers of all adults in your party in case you become separated.
  • The Zoo does have Wi-Fi available and we have boosted it so you should have good internet connection near the Visitors Center and the Mayan Restaurant if your group needs it.

Additions & Extras to Enhance Your Visit

Zoo Classes and Zoo Tours

Giraffe Feeding Experience

Free Downloadable Scavenger Hunts

Make Lunch Plans

Dahlin Express Train & the Endangered Species Carousel (available seasonally)

Visit the Paws & Claws Gift Shop

*Please note that school groups (and other groups) are no longer able to climb the historic Fire Tower.  The Fire Tower is only available to Zip Line customers; however, you may walk up to the base of the tower. Educational graphics are provided at that location.


Get in touch