Operational hours
- The Zoo’s current hours are 9:00 a.m. to 6:00 p.m. daily; hours may be adjusted for special events: Please view our Events Page for details. Summer hours April through October are9:00 a.m. to 6:00 p.m. Winter hours November through March are 9:00 a.m. to 4:00 p.m.
- The Mayan Restaurant is typically open daily from 10:00 a.m. to 5:00 p.m. during our Summer Hours of Operation. Hours vary in April. The restaurant will be closed on Thanksgiving Day, Christmas Eve, Christmas Day, New Year’s Eve, or New Year’s Day for our staff to enjoy the holiday.
- Drinks and snacks are available in the Visitor Center building.
- The Endangered Species Carousel and the Dahlin Express Train are open daily from 9:00 a.m. to 2:00 p.m, weather and staff permitting between Memorial Day weekend and Labor Day Weekend.
The NEW Zoo is a family-friendly experience:
- You may purchase tickets online in advance. Please have ticket barcodes pulled up up on your phone, or pre-printed and in-hand, prior to entering the Visitor Center.
- Tickets are also available at the door, to be purchased on your arrival.
- Stroller rentals are available for $5 on a first come/first served basis at the Visitor Center or green concession stand, please check with Guests Services for availability.
- Strollers have two seats along with a small storage bin and a webbed storage pouch.
- Guests are welcome to your own bring wagons and strollers as well.
- Small bikes (with or without pedals) in place of strollers are not allowed unless being pushed by an adult at all times.
- Push wheelchairs are available at no charge in the Visitor Center on a first come/first served basis. Please check with Guest Services upon arrival.
- Please note that balloons are not allowed in the zoo for the safety of our animals.
- Alcohol, smoking, and/or vaping, are not allowed on zoo grounds.
Zoo Admission and Memberships FAQ’s
- We encourage zoo guests to purchase tickets online; please print your barcode tickets (or save them to phone) for easy scanning.
- Members – please have your membership card pulled up on your phone and your ID ready prior to entering the Visitor Center. Membership cards available on eMembership App available for download on the App Store or the Google Play Store.